Navigate Your Alpine Adventure

Connect with Us for Your Alpine Adventures

Reach Out for Support and Inquiries

We’re here to assist you with any questions or feedback about the Explore Switzerland – Alpine Companion App. Let us help enhance your mountain experience.

Phone

+41794297366

Address

5678 Alpine Way, Suite 200, Zurich, Switzerland 8001

Get in Touch with Our Team

Address

5678 Alpine Way, Suite 200 Zurich, Switzerland 8001

Email
Phone

+41794297366

Common Support Questions

Find answers to your most pressing questions about using the Explore Switzerland app.

How can I report a technical issue?
To report a technical issue, please use the ‘Contact Support’ feature within the app or email us at support@alpinecompanion.ch.

What should I do if I forget my password?
If you forget your password, click on ‘Forgot Password’ on the login screen to reset it via email.

How do I update my app to the latest version?
To update the app, visit the Google Play Store or Apple App Store and check for available updates under ‘My Apps’.

Can I use the app offline?
Yes, the app offers an offline mode for low-connectivity areas, allowing access to maps and safety features.

How do I provide feedback about the app?
We welcome your feedback! Use the ‘Feedback’ option in the app menu or email us at feedback@alpinecompanion.ch.

What languages does the app support?
The app supports German, French, Italian, and English to cater to our diverse user base.

Connect with Us

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Join our Instagram community for stunning Swiss Alps photos: instagram.com/alpinecompanion – 8,500 Followers

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Connect with us on LinkedIn for professional insights: linkedin.com/company/alpinecompanion – 4,000 Followers

What Our Users Say

“The support team was incredibly helpful when I had trouble with the app. They resolved my issue within hours!”

Anna Müller

“I love how easy it is to get in touch with the team. They always listen to my feedback and make improvements.”

Marc Dubois

“The app’s customer service is top-notch. They provided detailed answers to all my questions promptly.”

Giulia Rossi

We Value Your Feedback

Your insights are crucial to us. Share your thoughts or questions to help us enhance your Alpine experience. We are eager to hear from you!